Discusses the increase in circulation over the past seven years at the Queens Borough Public Library. Improvements in collections, promotion, and services responsible for this increase are examined, and circulation data are presented in graphs. (MES)

Reports results of unobtrusive testing of reference service (asking reference questions of library staff who are unaware of being evaluated) in government documents and central reference areas of 26 U.S. libraries. Accuracy of answers, interview and search process duration, referral, and use of catalog and technology are highlighted. (12…

Examination of data from four General Social Surveys (1976, 1977, 1980, 1982) focuses on questions related to intellectual freedom, especially library censorship. Responses are analyzed together with selected demographic variables to determine which broad segments of society give majority support to censorship and which do not. (7 references) (EJS)

Discusses a survey of over 500 public, academic, and special libraries on the use of bibliographic, reference, specialized, and multimedia/interactive CD-ROMs and the Internet. Demand, funding, and equipment needs are considered, and graphs display the distribution of results. (AEF)