This study examines whether applying purposeful course design that includes a standardized, easy-to-navigate learning management system (LMS), a focus on creating teacher presence, and the establishment of an environment that provides a feeling of community and inclusion among students can foster retention when a degree program shifts from…

Purpose: The purpose of this paper is to examine the online pedagogical practices and technological tools that influenced the attainment of skills and knowledge associated with professional multicultural competence in a graduate student online course focused on social justice and inclusion. Design/methodology/approach: This qualitative case study…