Quality aims at meeting customer satisfaction through its various attributes in a product, process or system. Quality has to meet the requirements of a competitive environment, offer good price for cost and meet customer satisfaction. In the Open and Distance Learning (ODL) system, quality means the special attributes of ODL, such as being…

A graduate profile benchmark developed by a higher education organisation is subject to scrutiny. This occurs through the numerical parameterisation of text collected through surveys and the use of basic concepts drawn from Information Technology. The process uses data processing, analysis and evaluation to show the degree to which established an…

Ofsted requires UK schools to help students understand the working world and gain employability skills. However, the aims of education are much broader: Education should enable flourishing long after leaving school. Therefore, students' career decisions should be conducive to long-term flourishing beyond career readiness and educational…

This book delves into the role of higher education as a means of sustainable development in Sub-Saharan Africa. Contributions from across the region examine the strategies and technological advances available to enable students to deal with an uncertain future and are organised under two key themes: Curriculum and Teaching and Higher Education and…

During this research, the author attempted to locate institutions and background information about spaces that would be similar in scope to a digital scholarship lab (or scholar's lab being proposed in a university library. The information is meant to serve as a guide for the space design project, but it will be an important benchmarking tool for…

This paper explores the role of higher education institutions in enhancing the small and medium-sized enterprise (SME) ecosystem in Brunei Darussalam, particularly with regard to improving the spirit of entrepreneurship and the motivation to seek opportunities independently to propel the country's transition economy forward. A qualitative…

Despite the continued investment in Indigenous support networks and dedicated education units within universities, levels of key performance indicators for Indigenous students--access, participation, success and completion (attainment)--remain below that of the overall domestic student population in most institutions. It remains important to…

Multicultural education is an emerging world model amid the thickening of multicultural networks of educational exchange, interaction, learning and instruction. In the Philippines, no studies analyzed the status of multicultural education, both at the micro- and macro-levels of an institution. This dearth may impede one's understanding of the…

Developing leadership in students is part of the remit of higher education institutions. In recent decades, student leadership development programs have proliferated at universities worldwide. However, the contested understanding of the term 'leadership' has resulted in lack of clarity regarding how this may be 'developed' in higher education.…

It is important for policymakers and managers of higher education institutions knowing how well their universities are operating. This article aimed to show that data envelopment analysis (DEA) can be an excellent benchmarking instrument in higher education. First, by using several inputs and outputs at the institutional level, DEA can identify…

In this new Policy Note, Professor Iain Martin, Vice Chancellor at Anglia Ruskin University, looks at each university's success in widening participation and ensuring access to people from all backgrounds. Professor Martin proposes a new measure of equity in participation, which demonstrates graphically the most equal -- and most unequal -- higher…

Today's teacher operates in a globalised space where people everywhere are inextricably connected, and whose lives no longer exist in an isolated vacuum, but intersect and collide as part of a dynamic vortex. Teachers must now think, and teach beyond local boundaries, such that definitions of teacher professionalism will be reshaped by forces of…

This article discusses the internationalization capacity building project at the Karaganda Technical University ('KTU') in Kazakhstan. The project, entitled "Capacity building for the internationalization of a technical university by means of digital learning technologies," was supported by the fund "Scientific foundations…

Over the past three decades Australia has developed an increasingly advanced national system of student assessments, results from which have been used to identify areas of growth, stagnation or decline in student learning. For the most part, trends in different standardised assessments have been considered in isolation. By examining literacy and…

To ensure quality of education, a language framework should be the foundation on which second language curricula are developed. In 2010, the Council of Ministers of Education, Canada (CMEC), as suggested by Vandergrift (2006a, 2006b), recommended the use of the Common European Framework of Reference (CEFR) in the K-12 Canadian school context and…