Discusses the amount of instruction that is part of reference service, based on experiences with the University of New Brunswick's LIVE (Library Information in a Virtual Environment) digital reference service. Concludes that digital reference instruction is not a substitute for more formal library instruction programs that include information…

Examines academic library service to labor groups, particularly in the area of Internet training. Results of an informal survey of 53 academic libraries in schools with labor study programs in the United States and Canada indicate that few provide direct services to labor unions, and provides an example of one that does at Cornell University.…

Briefly describes Chinese higher education and bibliographic instruction in Chinese academic libraries. Problems with user education are identified, including the lack of instructors, adequate facilities and reference materials, and courses on user education in library schools. Suggestions for overcoming these problems are offered. (11 references)…

Describes orientation programs offered at seven Israeli university libraries and discusses implications for library orientations at University of Missouri Kansas City, including utilizing student tour guides and improving the learning environment for international students. A checklist of questions for interviews with Israeli librarians is…

Describes Chinese higher education and methods for developing bibliographic instruction in Chinese academic libraries. Issues discussed include cooperation between instructors and librarians, the development of teaching materials, barriers that may prevent growth in future user education programs, and possible solutions to those barriers. (11…

A brief historical overview of the library instruction scene in the United States and Canada, an analysis of library instruction conference themes, and the identification of perceptions of librarians attending the LOEX, WILU, and LOEX of the West conferences in 2000 and 2001 reveal that the border may be responsible for significant differences…

This paper discusses information literacy skills and procedures for breaking information resources into their component data. The paper draws on the work of two Australian committees to establish the importance of these skills and briefly describes a research project on library services required to support the delivery of competency-based training…

The first of two papers describing the University of Regina Education At a Distance (UREAD) off-campus library service focuses on the implementation of the program at the University of Regina (in Saskachewan, Canada) with relation to the issues that would be of concern to other institutions considering developing an off-campus service. Information…

Using a multi-method approach--student and faculty surveys and a comparison of bibliographies from senior nursing students--to evaluate the Information Literacy Skills Program at the University of Botswana, this study found that information about the impact of instruction can be discovered through more open-ended questions; the ALA's…

Investigates the search behavior of CD-ROM database users in Zagreb (Croatia) libraries: one group needed a minimum of technical assistance, and the other was completely independent. Highlights include the use of questionnaires and transaction log analysis and the need for end-user education. The questionnaire and definitions of search process…

Describes a bibliographic instruction (BI) program aimed at improving the quality of research report literature reviews of fourth year civil engineering students. Faculty and librarian collaboration is discussed, and survey results showing how students could most benefit most from BI and how the program affected their work are presented. (four…

Summarizes the results of a study of students' attitudes toward a library orientation/bibliographic instruction and user education course at Bendel State University in Nigeria. These results indicate that the students found the course very useful both in academic work and in social life. Suggestions are made for the improvement of the course. The…

Describes the historical development of libraries and bibliographic instruction (BI) under the Communist system; provides impressions of research libraries visited during a tour of Saint Petersburg (Russia), Kiev (Ukraine), and Budapest (Hungary); and gives examples of BI as it exists in Eastern Europe today. (KRN)

For many years academic librarians have been involved in the delivery of library instruction programs. Most of these librarians however have the impression that when students arrive at the university their knowledge of the information seeking process is quite limited. This paper presents a summary of a research which took place in the province of…

This seminar addressed various aspects of the provision of library and other services to external students. Resolutions carried at the end of the seminar are noted, and the full text is provided for the opening address, which summarizes the activities of the Commonwealth Tertiary Education Commission Standing Committee on External Studies, and the…