In healthcare, action teams are carrying out complex medical procedures in intense and unpredictable situations to save lives. Previous research has shown that efficient communication, high-quality coordination, and coping with stress are particularly essential for high performance. However, precisely and objectively capturing these team…

This paper addresses the use of videography combined with group interviews, as a way to better understand the informal learnings of 11-12 year old children in cross-cultural encounters during French-German school exchanges. The complete, consistent video data required the researchers to choose the most significant sequences to highlight the…

Purpose: This paper aims to identify methods of guidance and supervision used in air traffic control training. It also aims to show how these methods facilitate trainee participation in core work activities. Design/methodology/approach: The paper applies the tools of conversation analysis and ethnomethodology to explore the ways in which trainers…

Gives details of a simulated boardroom exercise for communication studies students, which illustrates aspects of role-playing, group processes, and mass media as the board decides on the amount and distribution of cuts for their local television station, taking into consideration competition from other television stations. (EAO)

An examination of the different cultural traits, values, and business strategies of Americans and Japanese through simulation and role-playing is presented. A Japanese player and an American player, when presented with scripts, have a business conversation about a hypothetical business venture, and then discuss the interaction in interviews. The…