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Direct linkBlack, Alistair – Journal of Librarianship and Information Science, 2011
Although the quality, performance and future of public library services in the UK is a matter of debate, there is little doubt that in recent years, despite claims relating to the emergence of a cyber-society, interest in library buildings and the library as "place" has been intense, almost matching that seen during the Carnegie era of…
Descriptors: Evidence, Interior Design, Library Facilities, Public Libraries
Smyth, Joanne B.; MacKenzie, James C. – Public Services Quarterly, 2006
This study uses virtual reference transcripts for which patrons completed exit surveys to seek any correlations between user and librarian satisfaction within virtual reference transactions. By analyzing transcripts with a focus on three elements-technology performance, preferred reference practices, and the demonstrated communication levels of…
Descriptors: Foreign Countries, Reference Services, Electronic Libraries, Computer Mediated Communication
Shapley, Maggie – Australian Academic & Research Libraries, 2005
The National Archives of Australia holds the papers of many of "Australia's Prime Ministers," including Bruce, Lyons, Curtin, Chifley, Holt, Whitlam, Fraser, Hawke, Keating and Howard. From 2000 it undertook a four-year Prime Ministers' Papers Project to locate the records of all 25 men who have held the position of Prime Minister of…
Descriptors: Archives, Lifelong Learning, Foreign Countries, Government Libraries
