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Baughman, M. Sue, Ed. – Association of Research Libraries, 2015
"Research Library Issues" ("RLI") focuses on current and emerging topics that are strategically important to research libraries. The articles explore issues, share information, pose critical questions, and provide examples. This issue includes the following articles: (1) Special Issue on Diversity (Mark A. Puente); (2)…
Descriptors: Research Libraries, Cultural Differences, Partnerships in Education, Library Development
Petch, Melanie; Fraser, Katie; Rush, Nathan; Cope, Alan; Lowe, Julie – New Review of Academic Librarianship, 2016
A well-established postgraduate researcher development program has existed at De Montfort University for many years. Library and Learning Services include modules on literature searching skills and critical appraisal. However, we recognized that researchers seemed to be disengaged with the services on offer. This concern informed a research…
Descriptors: Academic Libraries, Case Studies, Library Services, Action Research
Andrews, Judith; Eade, Eleanor – New Review of Academic Librarianship, 2013
Birmingham City University's Library and Learning Resources' strategic aim is to improve student satisfaction. A key element is the achievement of the Customer Excellence Standard. An important component of the standard is the mapping of services to improve quality. Library and Learning Resources has developed a methodology to map these…
Descriptors: Academic Libraries, Library Research, Library Services, User Satisfaction (Information)
Bull, Stephen; Craft, Edward; Dodds, Andrew – New Review of Academic Librarianship, 2014
In autumn 2012, the University of Birmingham launched FindIt@Bham, a Primo-based Resource Discovery Service, after a series of focus groups with students and staff to help determine its initial configuration and customization. This article presents the results from a large-scale online survey and focus groups that were conducted to poll users'…
Descriptors: Library Services, Library Research, Online Surveys, Focus Groups
Lo, Patrick; Chiu, Dickson K. W.; Chu, Wilson – Community & Junior College Libraries, 2013
The Hong Kong Design Institute (HKDI) is a leading design education institute in Hong Kong under the Vocational Training Council (VTC) group. Opened in September 2010, the HKDI Learning Resources Centre is a specialist library for the study of art and design. The mission of the HKDI Library is to support and promote the academic goals of the…
Descriptors: College Libraries, Library Development, Design, Art Education

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