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Peer reviewedSchmidenberg, Olive C.; Cordery, John L. – Employee Relations, 1990
Interviews with 20 branch managers and 20 accountants in an Australian bank determined factors influencing the success of an employee assistance program (EAP). It was found that policies requiring supervisors to act against normal managerial practice doom EAPs to failure. Organizational analysis to integrate the EAP within existing organizational…
Descriptors: Banking, Employee Assistance Programs, Employer Employee Relationship, Foreign Countries
