This study examined the impact of university services on customers' (students') Emotional Brand Attachment (EBA) and Customer Citizenship Behaviors (CCB). The main reason for examining this association was to explore the role customer service generated EBA played in motivating students to exhibit voluntary and extra-role behaviors. Using 568…

Students must develop higher order cognitive skills (HOCS) that allow them to think critically and use their learning in novel situations. However, little is known about how including HOCS in teaching and assessment affects students' perception of learning. We combine quantitative and qualitative data to determine whether the inclusion of HOCS and…

Design and Technology Education is an excellent vehicle for the development of the so-called 21st-Century skills, such as creativity, critical thinking and cooperation. However, the development of these skills through design projects does not yet reach its full potential. Formative assessment is able to support the learning of 21st-Century skills.…

Infographics are a visualisation tool that can be used to improve retention, comprehension and appeal of complex concepts. The rise of infographic use in education has facilitated new forms of application and design of these tools. Instructor-provided summary infographics are a new form of infographic, whereby key learning objectives and content…

The aim of this study is (a) to investigate the usefulness of Bloom's revised taxonomy (RBT) for classification of standards, (b) to examine the differences and similarities between pre-service teachers' and in-service teachers' classification of the same standards and (c) to determine which standards are vague and broad. The 45 standards, in the…

This study was conducted to compare two grade-ten mathematics textbooks according to Bloom's Taxonomies. In the Arabic version, 37 out of 70 periods (55.29%) were given to plane geometry and trigonometry, whereas 29 out of 70 periods (41.41%) were allocated for geometry and trigonometry. Also, 12 periods (17.14%) were allocated for algebra in the…

The methodology used in this study was action-research and the considered activity is been applied successfully for at least five years to undergraduate and to master classes for Industrial Engineering students in Brazil. It showed a significant result in both cases, providing the basis for the deepening in the subject in further lessons.…

A study was conducted at the Technical University Berlin involving students who twice failed the written examination in the first semester course Linear Algebra for Engineers in order to better understand the reasons behind their failure. The study considered student understanding in terms of Bloom's taxonomy and the ways in which students…

This study developed a decision making process for the selection of rapid e-learning tools that could match different learning domains. With the development of the Internet, the speed of information updates has become faster than ever. E-learning has rapidly become the mainstream for corporate training and academic instruction. In order to reduce…

A Peace Corps workshop for prospective language teachers is reported. The workshop's goals were to train a team of teacher candidates in effective language instruction methods, Peace Corps organization and operations, cross-cultural skills, and adult second language instruction techniques. Workshop content covered: discussion of the teacher…