Describes development and implementation of microcomputer system for request handling, recordkeeping, and invoicing at the Centre for Scientific and Technical Information (CSTI) Document Delivery Service of the South African Council for Scientific and Industrial Research. Unforeseen advantages of the system are reviewed, including electronic…

Developed under a contract with the International Council on Archives, these guidelines are designed to emphasize the role of automation techniques in archives and records services, provide an indication of existing computer systems used in different archives services and of specific computer applications at various stages of archives…

As new information technology options are made available, office automation systems are being introduced and along with campus networks, and management information service requirements are evolving. Eight common strategies found in 10 American institutions are reported. (Author/MLW)

This paper presents a World Wide Web-based electronic feedback system for use in lectures and practical classes. The system is based on Java and provides a configurable feedback form, a managing tool for administrators, and a statistics viewer for presenting the generated statistical data in various ways. In addition, it generates a statistical…