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The Academic Librarian: Buying Into, Playing Out, and Resisting the Teacher Role in Higher Education
Peer reviewed
Direct linkAustin, Trevor; Bhandol, Janine – New Review of Academic Librarianship, 2013
This article reports the findings of a small-scale study in a UK university. The research investigated how academic librarians experienced the processes of becoming a teacher. As more librarians are drawn into a teaching role, understanding these developments becomes crucial. A narrative approach revealed the challenges faced as they participated…
Descriptors: Foreign Countries, Academic Libraries, Librarians, Library Role
Smyth, Joanne B.; MacKenzie, James C. – Public Services Quarterly, 2006
This study uses virtual reference transcripts for which patrons completed exit surveys to seek any correlations between user and librarian satisfaction within virtual reference transactions. By analyzing transcripts with a focus on three elements-technology performance, preferred reference practices, and the demonstrated communication levels of…
Descriptors: Foreign Countries, Reference Services, Electronic Libraries, Computer Mediated Communication
