Descriptor
Source
| Training Officer | 10 |
Author
| Arnold, Hilary R. | 1 |
| Coutts-Clay, Jennifer | 1 |
| Frank, Derek | 1 |
| Godsall, R. A. | 1 |
| Graham, G. M. R. | 1 |
| Leary, Malcolm | 1 |
| Pedler, M. J. | 1 |
| Pemberton, A. E. | 1 |
| Sayers, P. H. | 1 |
| Spencer, R. W. | 1 |
Publication Type
| Journal Articles | 3 |
| Guides - Non-Classroom | 1 |
| Opinion Papers | 1 |
| Reports - Descriptive | 1 |
Education Level
Audience
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Spencer, R. W. – Training Officer, 1974
The British Gas Corporation has formulated and refined the incident process of training into their own method, which they call developing case study. Sales trainees learn indoor and outdoor sales techniques for selling central heating through self-taught case studies. (DS)
Descriptors: Educational Programs, Foreign Countries, Sales Workers, Salesmanship
Leary, Malcolm – Training Officer, 1976
One specific area of industrial relations training is considered--that of meeting the implications of change as a result of the current theme of joint involvement in proposed industrial relations legislation. This will demand new approaches for industry in England. (Author/BP)
Descriptors: Federal Legislation, Foreign Countries, Industrial Training, Labor Legislation
Sayers, P. H. – Training Officer, 1975
Descriptors: Course Content, Employee Attitudes, Foreign Countries, Human Development
Godsall, R. A. – Training Officer, 1974
A management simulation course has been designed by Dunchurch Industrial Staff College (DISC) that is management oriented rather than marketing oriented. The computer assisted program has been successful in allowing managers to experience immediately the effects of their decisions and also to experience each other's jobs and problems. (DS)
Descriptors: Administrator Education, Computer Assisted Instruction, Course, Foreign Countries
Graham, G. M. R. – Training Officer, 1975
The performance of individuals is the chief factor in the performance of data processing installations. Training can close the gap between rapidly changing tasks and the skills they require. The article views types of training available and discusses a survey of attitudes toward data processing training. (Author/AJ)
Descriptors: Attitudes, Data Processing, Data Processing Occupations, Educational Needs
Pedler, M. J. – Training Officer, 1975
The author discusses three training approaches in teaching industrial relations--"systematic" training, problem solving, and learning for uncertainty. (BP)
Descriptors: Administrator Education, Foreign Countries, Industrial Training, Labor Relations
Frank, Derek – Training Officer, 1975
Descriptors: Employee Attitudes, Entry Workers, Foreign Countries, Human Development
Pemberton, A. E. – Training Officer, 1979
Discusses the roles of the trainer in industry from instructor to counselor to catalyst, different management levels and skills needed at each level, and the level of trainer appropriate for each management level. (MF)
Descriptors: Attitude Change, Foreign Countries, Human Relations, Industrial Personnel
Coutts-Clay, Jennifer – Training Officer, 1979
Describes the programs and courses of the sales training department at British Airways from induction to management level. The staff uses one of the largest commercial computer facilities in the world to provide seat reservations, fare quotations and tickets, hotel reservations, and tours. (MF)
Descriptors: Adult Vocational Education, Computer Science, Course Descriptions, Foreign Countries
Arnold, Hilary R.; And Others – Training Officer, 1979
Discusses communication problems in industries with a multilingual and multicultural work force, with suggested approaches for an industrial language trainer to follow when investigating communication channels and in organizing language training programs to remedy inadequacies. (MF)
Descriptors: Business Communication, Communication Problems, Communicative Competence (Languages), Cross Cultural Training
