Outlines a research framework for examining changes as a result of sensitivity training in an experimental learning workshop. Hypotheses include expected changes in empathy, self-awareness, perception and behavior. Emphasis is on positive effects of personal construct theory. (JAC)

The URTSA emcompasses group-dynamic as well as other relations training. The first two steps of relations training--"external and internal courses"--do not produce observable effects at group and organizational levels, but are necessary preliminaries. Group dynamics can be a force for positive change in the Swedish job world. (Author)