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Ellis-Newman, Jennifer – Library Trends, 2003
The rationale for using Activity-Based Costing (ABC) in a library is to allocate indirect costs to products and services based on the factors that most influence them. This paper discusses the benefits of ABC to library managers and explains the steps involved in implementing ABC in the user services area of an Australian academic library.…
Descriptors: Academic Libraries, Costs, Foreign Countries, Higher Education
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Adams, Margaret O'Neill – Library Trends, 1982
Introduces four models of data library development for meeting information needs for machine-readable data files--University of Florida facility, University of British Columbia Data Library, Data and Program Library Service at University of Wisconsin, and online numeric Kentucky Economic Information System at University of Kentucky. Four…
Descriptors: Academic Libraries, Data, Foreign Countries, Higher Education
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Burge, Elizabeth J.; And Others – Library Trends, 1983
Ten articles focusing on adult learning services in public libraries highlight global trends, support for intentional change, counseling and information needs of adult learners, adult learner services at Pratt Library and North York (Ontario) library, process of learning, administrative considerations, political factors, and implications for…
Descriptors: Adult Education, Adult Learning, Case Studies, Foreign Countries
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Poll, Roswitha – Library Trends, 2001
Describes a cooperative project among three German libraries that used the Balanced Scorecard as a concept for an integrated quality management system. Considers performance indicators across four perspectives that will help academic libraries establish an integrated controlling system and to collect and evaluate performance as well as cost data…
Descriptors: Academic Libraries, Costs, Data Collection, Decision Making
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Kirkland, Janice, Ed. – Library Trends, 1989
Eleven articles discuss the response of library users and personnel to automation. Topics covered include computerized reference services, online public access catalogs, paraprofessional staff perceptions of technology, organizational and managerial impacts of automation, workshops on new technology, gender differences in motivation to manage and…
Descriptors: Academic Libraries, Foreign Countries, Higher Education, Librarian Attitudes