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Strategic Issues in Quality Management: 1. Theoretical Considerations.
Peer reviewed Peer reviewed
Johannsen, Carl Gustav – Journal of Information Science, 1996
Examines the relationship between strategic management and quality management concepts in a library and information services setting. Conceptual frameworks are presented and a new strategic quality management framework, inspired by the Japanese policy deployment approach, is developed that also discusses total quality management. (Author/LRW)
Descriptors: Foreign Countries, Library Administration, Strategic Planning, Total Quality Management
Data Protection Management in University Libraries in the UK.
Peer reviewed Peer reviewed
Davies, J. Eric – Journal of Information Science, 1997
Examines a range of issues relating to data protection management in UK (United Kingdom) university library and information services. Highlights include data protection legislation, personal data in libraries, and results of an impact survey of UK university libraries. A copy of the survey questionnaire is appended. (Author/LRW)
Descriptors: Academic Libraries, Confidential Records, Confidentiality, Foreign Countries
The Role of Electronic Reserves in Serving and Shaping New Teaching and Learning Environments in UK Universities.
Peer reviewed Peer reviewed
Dugdale, Christine – Journal of Information Science, 1999
Describes the ResIDe Electronic Reserve at the University of the West of England (UWE), Bristol, an example of an electronic reserve that has been addressing many access problems and supporting different teaching/learning initiatives. Discusses new roles for the ResIDe electronic library, electronic information management, new librarian roles, and…
Descriptors: Academic Libraries, Electronic Libraries, Foreign Countries, Higher Education