Analyzes patterns of laughter in bookshop service encounters in England and Italy. Finds that in the English corpus, laughter is recurrently turn-initial, anticipating an account by the assistant in the same turn, whereas in the Italian corpus it is recurrently turn-final, leaving to the customer the possibility of eliciting an account and/or an…

Finds important differences between Quebecois and French mothers: the Quebecois mothers spoke more than French mothers and produced a greater number of assertive and expressive speech acts than the French mothers. Shows that speech used in both of these cultural groups varies according to the mother's child-rearing style, with coercive mothers…