One of a series of three self-instructional units, these materials are aimed at helping British hotel and catering managers improve profits and/or reduce costs in their areas of responsibility. Following a paragraph on how to use the unit and an introduction, section 1 covers control levels as the framework for making decisions. The section…

This self-instructional unit for supervisors and managers in the British hotel and catering industry is intended to consolidate work covered in a 1-day course. The unit covers the essential elements in the final stage of supplying food and drink--the point at which these items are served and sold to the customer. The document begins with an…

This document contains 10 case studies of management situations in Bangladesh, which are intended to foster classroom discussion and thereby advance management development in that country. Two to four discussion questions follow each case study. Three case studies on the subject of pay and compensation were prepared by Abu Hossain Siddique; the…

This learning unit on control via budgets is one in the Choice Series, a self-learning development program for supervisors. The purpose of the approximately eight-hour-long unit is to enable the supervisor to describe what a budget is, provide the information required to prepare budgets, understand how budgets are used, and use budgetary control…

This document contains five case studies of management and finance situations in Bangladesh, which are intended to foster classroom discussion and thereby advance management development in that country. One to four discussion questions follow each case study. The titles and authors of the case studies on management are: "Azir Ahmed & Co.,…

One of a series of three self-instructional units, these materials are aimed at helping British hotel and catering managers improve profits and/or reduce costs in their areas of responsibility. Following an introduction and a paragraph on how to use the unit, section 1 covers how to use management information. The section includes these trainee…

This self-instructional unit for supervisors and managers in the British hotel and catering industry is intended to consolidate work covered in a 1-day course. The document begins with an introduction and advice on how to use the unit. The following topics are covered in the unit: (1) planning the menu; (2) food production systems; (3) kitchen…

This self-instructional unit for supervisors and managers in the British hotel and catering industry is designed to prepare them for the more detailed units in this series, including those on food and beverage control, production, and provision. The document begins with advice on how to use the unit. Three sections cover the following topics: (1)…

This learning unit on stores control is one in the Choice Series, a self-learning development program for supervisors. The purpose of the approximately eight-hour-long unit is to enable the supervisor to design and organize the layout of a store for maximum efficiency, understand the types of documentation associated with the movement of goods…

This self-instructional unit for supervisors and managers in the British hotel and catering industry is intended to consolidate work covered in a 1-day course. The unit covers the key management functions needed to implement an effective purchasing and supply policy. The document begins with an introduction and advice on how to use the unit. The…

This guide, which is intended for new supervisors and managers to use in an independent study setting, deals with the responsibilities of being in charge. The following topics are discussed in the first three sections: the supervisor and the job; procedures for planning and organizing work; and getting the work done (allocation of work, work…

This book contains supplementary material for a British self-study course in management designed as an introduction to the course for the Certificate in Management Studies. The materials in this book are learning activities referenced to various topics in the course materials. The nine activities include a case study of a production supervision…

This module on space management is intended to help supervisors or managers make more profitable use of existing areas in their establishment. An imaginary licensed house is used as a case study to show the steps involved. The material is presented in a self-instructional format in five sections. At the beginning of each section is a statement of…

This guide, which is intended for new supervisors and managers to use in an independent study setting, deals with interviewing and selecting new employees. The following topics are discussed in the individual sections: differences between people, five ways of looking at someone, first impressions and qualifications, brains versus ability,…

This book was originally produced in England as part of a self-instructional package designed as an introduction to the course for the Certificate in Management Studies. The package includes a number of self-assessed activities and is expected to take about 20 hours to complete. The course materials are organized in three sections covering the…