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Peer reviewedWilliamson, Kirsty – Australian Library Journal, 1986
Describes the functions of citizens advice bureaus in Victoria and discusses the results of a study that examined types of problems users presented, other information sources users contacted, and types of assistance sought and preferred by users. The effects of socioeconomic status on these factors is also discussed. (CLB)
Descriptors: Access to Information, Advocacy, Community Information Services, Developed Nations
