Across the country, policymakers, postsecondary leaders, and students themselves are engaged in questions about the purpose and value of college. Learners are trying to reconcile concerns about the cost and relevance of postsecondary education with the increasing importance of postsecondary training and credentials for attaining good jobs. Many of these learners--and especially adults, who make up 43% of community college enrollments--are seeking to enhance their knowledge and skills. To support adult learner enrollment in higher education, many states have developed Adult Promise or Adult Reconnect programs that provide financial support for adult learners. These programs are an important first step for improving adult learner outcomes but need to be paired with changes to policy and practice. This brief explores how colleges and their state partners used a variety of strategies, including process mapping, data analysis, and stakeholder engagement to make changes that would improve the adult learner experience. The report also shows how these early efforts are creating the conditions for longer-term change.