This manual was prepared to assist managers of information and referral (I&R) services to develop and maintain an adequate file of resources for the I&R center. Topics covered include preliminary planning, time estimates for set-up and file up-dating; the concept of recruiting volunteers to help operate the center and training that would be…

Presents an overview of paperwork handling for the potential small business owner in managing office organization and procedures, business communications and business forms, and the creation, use, and storage of information. Includes suggestions for teaching paperwork management as part of business ownership and management training. (MF)

This booklet describes the thirteen sets of learning activity packages developed around the performance objectives specified in the V-TECS (Vocational-Technical Education Consortium of States) Secretarial Catalog. The thirteen sets provide information and learning activities for the following duties: (1) performing mail activities; (2)…

The development and operation of a transactional system (defined as a routine method for carrying out certain processes) without computer support at Texas Southern University's Office of Institutional Research is described. The system was developed in 1975 primarily to improve the internal management of the office. It is a standard operating…

This book presents suggestions to help teachers save time without diminishing educational quality. The list of tips focus on: working smarter; communicating effectively; managing materials; planning the week ahead; assessing students' work and keeping track of progress; learning to say no; handling printed mail; handling e-mail; using the Internet…

This reference guide was designed to assist business, marketing, and management educators in locating textbook/instructional materials for use in teaching duty areas and task lists for grades 11-14. Duty areas and task lists are matched with selected textbook/instructional publications for the secretarial, general office clerk, and information…