For 25 years, the National Association of Student Financial Aid Administrators (NASFAA) has surveyed financial aid professionals to understand the environment in which they administer student aid. These surveys identify resource shortages that may hinder the delivery of financial aid services, explore the causes of these shortages, and assess the…

In May 2025, the National Association of Student Financial Aid Administrators (NASFAA) conducted a national survey of financial aid professionals to understand how the March 2025 reduction in force (RIF) at the U.S. Department of Education (ED) and Office of Federal Student Aid (FSA)--along with related federal directives to dismantle ED--are…

On February 2, 2023, the National Association of Student Financial Aid Administrators (NASFAA) distributed a survey to 3,367 primary contacts at NASFAA member institutions. This survey asked participants to rate their institution's level of preparedness for individual provisions of the Free Application for Federal Student Aid (FAFSA)…

As a follow-up to the National Association of Student Financial Aid Administrators (NASFAA) February 2023 Free Application for Federal Student Aid (FAFSA) Simplification Pre-Implementation Survey, NASFAA administered a post-implementation Survey in October 2024 to at least one contact at NASFAA membership institutions with 2,906 potential…

In July 2025, the National Association of Student Financial Aid Administrators (NASFAA) conducted a second national survey of financial aid administrators to assess how the March 2025 reduction in force (RIF) at the U.S. Department of Education (ED) and Office of Federal Student Aid (FSA)--along with broader efforts to dismantle ED--are continuing…

Financial aid programs are supposed to improve access and affordability in higher education (Gillen, 2009). The effectiveness of these programs is increasingly being questioned as college attainment figures stagnate and the financial burden on students and families continues to climb year after year. The purpose of this study was to examine the…

Community colleges have maintained a mission and commitment to open access. Likewise, Federal Pell Grants have historically served as a primary means for low income populations to afford higher education. Thus, community college students and Federal Pell Grants are important parts of the American higher education landscape and a mode of social and…

This year, more students are applying and qualifying for need-based financial aid and more financial aid offices are being asked to reassess financial aid packages to reflect recent changes to families' financial situations, according to a recent survey by the National Association of Student Financial Aid Administrators. "This survey…

More than three-quarters of postsecondary institutions (79 percent) would prefer expanding the current Perkins Loan program rather than replacing it with the Direct Perkins Loan program being proposed in Congress, according to a recent survey of NASFAA-member schools. In fact, increasing unsubsidized Stafford Loan limits (80 percent) and lowering…

Despite a decade of simplification efforts, students and families are often still baffled by the student aid process and cringe at the sight of financial aid application forms. Contrary to its purpose of helping students to access college, the student aid application process causes families frustration and confusion that has been cited as an…

This report was prepared by the Chairman's Staff of the Senate Health, Education, Labor and Pensions Committee setting forth the findings of an investigation into marketing practices in the Federal Family Education Loan program ("FFEL"). Evidence uncovered by the Chairman's investigation demonstrates that many FFEL lenders routinely…

This handy desk reference will help readers and their institutions develop and maintain a professional environment that will maximize efficiencies and provide the necessary skills to properly manage operations and portfolios while ensuring that students receive fair and equitable service and opportunities. Written for business officers, financial…

This guide provides information for schools considering whether to participate in the Federal Direct Student Loan Program, and it offers advice on how to plan for and operate the loan program at an individual school. The information in the guide is presented in a way that follows the steps that need to be taken in planning and implementing the…

This guide is intended to assist financial aid officers interpret the coding on the Student Aid Report (SAR), which is sent directly to students, and on the Institutional Student Information Record (ISIR), which is sent directly to institutions, in order to help students make the necessary corrections to their financial aid application data. The…

A survey of 64 institutions investigated how the organizational structures of financial aid offices and institutional characteristics (e.g., staff size, sector, computer services) affect the efficiency of administering federal student aid programs. The questionnaire is appended. (MSE)