The author believes that effective communication is an essential factor in overcoming differences and creating an environment where people can come together to learn, work, or play. Communication on the surface seems a straightforward endeavour. In practice, it is fraught with a multitude of issues that are dependent on the parties involved, who…

One of the biggest challenges facing college instructors in the 21st century is classroom misbehavior. The authors propose that how one handles classroom incivility is a matter of personality type. One of the authors is an extrovert; the other an introvert. The authors discuss personality theory, general classroom management, how to identify…