This qualitative case study was designed to explore whether and how a sample of domestic and international managers use two key adult education concepts--critical reflection and experiential learning--to influence changes in individual employees whom they coach. The study is based on the primary assumption that although managers do not…

Purpose: To explain why cross-cultural negotiations simulations are an excellent, active, and dramatic means of training employees to be culturally adaptable and literate. Design/methodology/approach: Through a discussion of how drama plays an important role in creating learning that lasts, and by comparing passive, traditional classroom training…