Customer experience is the latest battleground for business. Not only is customer experience management (CXM) one of the most promising approaches to marketing, but some observers also contend it is "the" future of marketing. While practitioners have embraced CXM for its considerable promise, marketing academicians have lagged in…

With the 2008 Education Policy and Accreditation Standards (EPAS) identifying field as signature pedagogy and the 2015 EPAS emphasizing holistic competence, social work education is challenged to identify and expand pedagogy that supports and enhances the integration of classroom and field education. This article posits reflective pedagogy as a…

This study reports a qualitative grounded-theory investigation that explored school counselor trainees' experiences engaging in psychoeducational group lessons with first-generation college-going (first-in-family) high school students. As part of this semester-long, group-based experiential training, counselor trainees developed and implemented…

A national survey of special education coursework requirements for preservice regular education teachers was conducted to (1) identify specific course content (2) identify individual institution or state requirements, and (3) to identify types of direct experience with exceptional learners required of prospective teachers. (Author/DB)

Explains methods for teaching geology in an enjoyable way through a multidisciplinary, multimodal approach which highlights applications and relevance in an integrated manner. States that it does not endanger formal course content. (RT)

Explains an experiential approach used to teach a course in state and local government at Unity College in Maine. Outlines course requirements and activities, which include field trips to the state capitol, research on current issues, and interviews with state and local officials. (JHZ)

The subcultures of school and experiential learning sites and perspectives from cultural anthropology are discussed, along with a program in applied humanities and Chicano studies. In "The Internship Process: A Cultural Model," Sharon Rubin considers the process of moving from the college student subculture to that of the internship…

The National Child Labor Committee (NCLC), having as its goal the improvement and increased utilization of Cooperative Work Experience Education (CWEE), conducted several studies to identify areas in which improvement is desirable and attainable. Based on information collected and knowledge of job demands, nine changes to preparation of…

While field placement in human services programs is an extremely important practical phase of training, it has generally not been standardized, and thus can be difficult to assess. A model program and assessment format developed by Hudson County Community College (HCCC), in Jersey City, New Jersey, however, provides a possible framework for…

Emphasizing an interdisciplinary, experiential learning approach, this curriculum guide is designed for a one year recreative arts-outdoor education course for high school students in the Dallas (Texas) Independent School District. The course objective is to develop the skills and knowledge necessary for fostering responsible behavior in an…

Two secondary out-of-school activities were evaluated to determine how well each met rigorous definitions of curriculum. It was found that the activities--a whitewater canoe trip and a series of 3 10-day expeditions to a boreal forest, a subarctic area, and a mountain setting--both met the criteria for curriculum including intent of the teacher to…