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Direct linkGrant, Lisa – ProQuest LLC, 2013
District and school leadership are essential to the success of our students and our schools. While extensive conceptual literature describes leadership characteristics, there are few empirical studies that address the daily reality of schools. In addition, additional research is needed describing how principals maneuver within the context of…
Descriptors: Principals, Phenomenology, Elementary Schools, Leadership
Cognitive Attributions and Emotional Expectancies Predict Emotions in Mother-Adolescent Interactions
Peer reviewedLindsey, Eric W.; MacKinnon-Lewis, Carol; Frabutt, James M.; Campbell Chambers, Jessica – Journal of Early Adolescence, 2015
The purpose of this study was to examine adolescent's hostile attributions of mother's intent and emotional self-expectancies as contributors to expression of emotion between mothers and adolescents. Data were collected from 268 10- to 12-year-olds (133 girls, 135 boys) and their mothers. Each dyad was observed in a conversational activity that…
Descriptors: Parent Child Relationship, Mothers, Emotional Response, Cognitive Processes
Lala, Vishal; Priluck, Randi – Journal of Marketing Education, 2011
This article explores the factors that influence students' intention to complain following a bad classroom experience using a customer service framework from the marketing literature. An online survey was conducted with 288 participants using the critical incident approach. Results indicate that predictors of intention to complain differ based on…
Descriptors: College Students, School Holding Power, Negative Attitudes, Interpersonal Communication
