"Disability and the University: A Disabled Students' Manifesto, 2nd edition" is a guide to what students with disabilities need to know about attending university, as well as to the essential supports and rights universities should provide. Each chapter represents a benchmark for students to follow as they travel through the institution,…

The push toward efficiency in higher education is occurring as increasing numbers of faculty and students are struggling with mental health concerns and the world appears progressively polarized. However, education, at its core, can foster hope and effect positive change. This chapter presents a pedagogy of authentic hope that relies on…

Excessive educational expectations are risk factors for poor mental health among students in higher education. However, the literature on educational expectations has largely focused on primary and secondary students with paucity among tertiary students. This study describes the development of a multidimensional scale measuring perceived…

Addressing working conditions in higher education is crucial to retaining student affairs professionals. This study explores the current state of working conditions in the field and the influence working conditions have on professionals' turnover intentions. Perceptions of psychological contract fulfillment is a factor that can interact with…

The purpose of this Action Research study was to examine and improve the recruitment and onboarding of members of the Board of Trustees. To accomplish this, Cycle 1 of research included semi-structured interviews with 11 individuals who serve as current or former members of the Board of Trustees at Excaliber College as well as key members of the…

This qualitative case study aims to enhance the acceptance and adoption of gamification in higher education, focusing on the American University of Bahrain (AUBH) as a unique context. Grounded in the Unified Theory of Acceptance and Use of Technology (UTAUT), this research investigates the integration of gamification in AUBH and its influencing…

The burgeoning and transitioning field of private 'non-traditional' English-medium international schooling increasingly involves local schools delivering a Western-oriented curriculum to local children. This is especially evident in mainland China, which since 2019 has housed the most international schools. We present here a qualitative…

As the higher education market becomes both more competitive and fragmented (as well as controlled through uncertain and changing regulatory regimes), and as those whom the higher education market serves become more discerning as consumers who apply proven customer behaviors within the market, universities must re-evaluate their internal…

This comparative study explores the determinants affecting universities students' inclinations to adopt ChatGPT across India and Poland via the unified theory of acceptance and use of technology (UTAUT) model. The research employs a quantitative methodology by collecting data from 1074 students (528 from Poland and 546 from India) through a…

This study aims to present a literature review on the phenomenon of higher education co-creation, converging the marketing and management literature with the education literature. We used the systematic literature review (SLR) methodology, resulting in the analysis of 61 articles obtained from the "Scopus" and "Web of Science"…

The aim of this paper is to measure and compare the quality of services provided by higher education institutions in the Czech Republic and Vietnam. It is not the sheer volume of services offered, but their quality, which matters as a strategic tool enhancing the competitiveness in the tertiary education market. Feedback from student-clients is…

Understanding what expectations first-year students have for their first semester of college can help university faculty, staff, and administrators have a better understanding of how to best provide support and resources that meet the needs of their students and lay the necessary foundations for their academic and social success early on.…

The fragmentation of academic work and its uneven distribution among academic staff have produced particular challenges for new entrants to teaching in Higher Education, Early Career Teachers [ECTs]. In this paper, documentary analysis of the narratives of fourteen ECTs, who worked across six different continents, was undertaken. The findings…

Work-integrated learning (WIL), as an educational approach, is facilitated through relationships between Higher Education Institutions (HEIs) and external 'host' organizations. Responsible host organizations should recognize that students undertaking WIL come from a range of different cultures, socio-economic backgrounds, and have varying…

The issues and experiences of work-integrated learning (WIL), accounting, and financial planning academics across higher educational institutions in developing innovative WIL programs are the focuses of this study. The authors reflect on their responsibilities and goals, centering on how these aligned with student and institutional expectations…