Serious issues in empowerment evaluation are articulated to help ensure that this enthusiastically presented concept will not mislead evaluators and result in lowering the field's professional standards. Analysis and recommendations are provided for the adoption, development, and implementation of an objectivist evaluation that conforms to…

The evaluator's roles--change agent, manager, resource person, interpreter, and liaison between the project and the funding agency--are described, concerning the evaluation of innovative projects in education. Difficulties in obtaining desired commitments (i.e., a project's financial commitments and its positive attitude toward the evaluation…

Anecdotal evidence from interviews with some program managers gives evidence that unintended negative consequences of evaluations are more than a theoretical concern; they are a real problem deserving an evaluator's attention and energy. Negative consequences usually include: (1) wasted resources; (2) demotivation; and (3) program destruction and…

The movement away from strictly conventional evaluation practices and toward new and more responsive models of inquiry seems inescapable when one ponders the future of evaluation. A more activist-oriented and more stakeholder-oriented model of evaluation seems to be the future of the field. (SLD)

Based on experiences in conducting program evaluations for the Canadian Federal Government, an evaluator addresses reconciliation of the information needs of managers and accountability. External and internal accountability are covered. Using the perspectives of both line managers and senior managers, means of resolving pertinent issues are…

Evaluation research is discussed as an applied social science that uses quantitative-comparative techniques to assess the effects of planned intervention. Focus is on the generally insufficient validity of treatment effectiveness research, and the relationship between research constructs and theory and their operationalization. (TJH)

Evaluation utilization problems encountered and remedial strategies are discussed by a director of several government evaluation studies and evaluation manager. Political and behavioral prerequisites to evaluation utilization as well as on-going organizational requirements are emphasized. (TJH)

Unintended effects of evaluation are discussed, with reference to the Hawthorne Effect, where unintended effects overshadow the manipulations controlled by researchers. Unintended effects are categorized as (1) affective reactions; (2) political dimensions; (3) importance of individual differences; and (4) expectations concerning evaluation.…

This article describes an ongoing survey that illustrates how evaluators, working with program managers, have effectively used client-based data to monitor performance in the Social Security Administration. The value of client-based data outweighs the limitations and problems collecting it. Customer perceptions are a critical barometer of quality.…

An optimistic view of the potential of evaluation to be a force for social improvement is presented. The most important unfinished task for evaluation may be to expand the logic of value judgments. In addition, the social usefulness of evaluation will depend on its credibility and the professionalism of evaluators. (SLD)

The author's optimistic view of evaluation in the future includes increased utilization, especially in the private sector; more professionalization, with potential for conflict; more academic program development; more use in policy; increase in the use of complex methods; and more involvement in program development. (SLD)

Conjectures about the future use of controlled randomized experiments for planning and evaluating social programs suggest that they will frequently involve institutions and organizations rather than individuals and that their applications and the publicity surrounding them will increase as they are used in new and controversial ways. (SLD)

In spite of many inherent problems, impact evaluation should remain an integral part of program evaluation, both because impact evaluation brings its budget justification with it, and because its focus on causal hypotheses is an essential part of evaluation. Methodology based on the author's body of work is reviewed. (SLD)

The evolution of the field of program evaluation is discussed, assuming that current major trends will continue, especially the trend toward theory-driven evaluation. Participating in planning without compromising evaluators' integrity will be an important and challenging task for the future. (SLD)

Empowerment evaluation is the use of evaluation concepts and techniques to foster self-determination, focusing on helping people help themselves. This collaborative evaluation approach requires both qualitative and quantitative methodologies. It is a multifaceted approach that can be applied to evaluation in any area. (SLD)