Regular evaluation of archival reference services is essential to ensure that users have appropriate access to the information they need. Archives New Zealand has been measuring customer satisfaction for many years using self-completion questionnaires but recently trialed two new methods of evaluation, using external research companies. One…

Writing is complex, and assessment of writing is equally complex, particularly when considering the need to measure outcomes at the institutional level while providing meaningful data that informs curriculum reform and supports learning at the discipline-level. Using a multi-layered assessment that incorporates standardized measures of writing…

Why do we continue to see evidence that nonprofit staff feel like outcome measurement is missing important aspects of their work? Based on an analysis of over 1,000 pages of material in 10 outcome measurement guides and a focused literature review of frontline work in three types of nonprofit organizations, this article shows that existing outcome…

A comprehensive, four-phase approach was used to test the feasibility of an online, tailored health program for community college students. The prototype was perceived by students as relevant and useful; practitioners were favorable toward offering the program as part of orientation and in a credit-course format. (Contains 4 tables and 2 figures.)

Undergraduate research experiences can be highly effective in motivating students to pursue advanced degrees in the fields of science, technology, engineering and mathematics (STEM). An important task for those who oversee undergraduate research programs is to determine if, in addition to producing quality research, the program is achieving its…

To what extent does the intense and direct involvement of internal stakeholders, such as program managers and staff members, play a significant role toward evaluation use? Stakeholder involvement is a key element in evaluation and evaluation use is considered within a broader sense that includes organizational knowledge, individual skills, and…

This paper examines the redesign of evaluation components for a teacher professional development project funded by the National Science Foundation. It focuses on aligning evaluation instrumentation and strategies with program goals, research goals and program evaluation best practices. The study identifies weaknesses in the original (year 1)…

This article describes the creation of the Master of Science of Computer Science and Information Systems at University of North Carolina Wilmington. The creation of this graduate degree was funded by the Sloan Foundation as a new type of program, the Professional Master's. The program was designed with significant industry input, and is truly…

In this report the Brown Center on Education Policy at the Brookings Institution presents the results of a self-developed Education Choice and Competition Index (ECCI) along with an interactive application that grades large school districts according to the ECCI. The index is composed of 13 pro choice criteria. The authors present the ECCI as a…

In a previous series of studies, a model of comprehensive competence-based vocational education (CCBE model) was developed, consisting of eight principles of competence-based vocational education (CBE) that were elaborated for four implementation levels (Wesselink et al. "European journal of vocational training" 40:38-51 2007a). The…

How well does your school support the health and well-being of students and staff members? Explore the answer with this ASCD Action Tool and accompanying online scoring and analysis tool. Updated to reflect current research, new standards, and best practices, the Canadian second edition of the action tool guides you through the four steps of the…

The purpose of this paper is to present a methodology that allows higher education institutions (HEIs) to promote, to evaluate and to report on sustainability. The ultimate goal of the afore-mentioned methodology is to help HEIs achieve sustainability. First, a model entitled Sustainability in Higher Education Institutions (SusHEI) that generally…

Professional development is a necessary component for effectively integrating technology into classrooms. Unfortunately, the evaluation of technology integration professional development (TIPD) rarely moves beyond participation satisfaction surveys, nor does it reflect the concerns of the multiple stakeholders participating in technology…

By examining one writing center's role in student success, this project offers two examples of the way writing centers impact student engagement. This analysis models a methodology that writing and learning center directors can utilize in order to foster effective communication with stakeholders. By conducting data-driven assessment, directors can…

Modular EFL Educational Program has managed to offer specialized language education in two specific fields: Audio-visual Materials Translation and Translation of Deeds and Documents. However, no explicit empirical studies can be traced on both internal and external validity measures as well as the extent of compatibility of both courses with the…