As part of the evaluation of schools participating in the Comprehensive School Reform Demonstration (CSRD) program, a site researcher is to visit each participating site twice a year to collect data for CSRD formative evaluation. To prepare site researchers for their evaluation activities, a training and orientation session was held for 18…

As part of the Comprehensive School Reform Demonstration (CSRD) program, schools participated in the Formative Evaluation Process for School Improvement (FEPSI), a package of services mainly provided during two visits each school year. This document reports on the evaluation of training for Georgia educators involved in FEPSI as site researchers.…

Action research is disciplined inquiry to improve the quality of an organization and its performance. It is a method for improving practice in which one collects data to diagnose problems, searches for solutions, takes action, and monitors how well it works. Action research is characterized by groups of colleagues working together for systematic…

Broad guidelines based upon Robert Stake's model of educational evaluation are composed for social studies departments improving their program through some evaluation measures. (VW)

Examines quantitative and qualitative evaluation and analysis of Washington State Library reference activities, based on research activities of the Consortium for Public Library Innovation. Several methods of data collection for a sample day are discussed, including a user ticket and a patterns of information requests form. (Author)

Reviewed summative evaluations of public training programs in Canada, focusing on methodology and the future prospects for evaluation in Canada. Findings show that the evaluation of training programs is a complex exercise that requires a careful research strategy, including carefully designed data collection. Future evaluations may need to focus…

Provides an overview of the design of the leavers studies reported in this volume. Reviews major cross-study findings related to employment, program participation, and household income. Illustrates how the combination of administrative and survey data can show how welfare leavers are faring. (SLD)

Surveys the service marketing literature for models and data-gathering instruments measuring service quality, particularly the instruments SERVQUAL and SERVPERF, and assesses their applicability to special libraries and information centers. Topics include service characteristics and definitions of service; performance-minus-expectations and…

A Colorado elementary school began its Total Quality Management work about a year ago after several staff members participated in an IBM Leadership Training Program addressing applications of Deming's theories. The school's new writing assessment has increased collegiality and cross-grade collaboration. (MLH)

Sees aging and health care as emerging policy issues in Third World. Discusses rationale for principal features of emerging new international survey design which includes integration of younger and older families; reliance on retrospective data; intensive measurement of economic status, health outcomes, and utilization and intergenerational…

Describes focus group application in student affairs assessment and offers suggestions on conducting groups and using results. Concludes that focus groups can overcome limitations of quantitative designs, such as limited scope of response or profiles of "average" persons who do not really exist; be used to help design or supplement quantitative…

This sixth in a series of articles describing IBM's Opportunity Management Program addresses the approach and methods used to accomplish a summative evaluation. Four levels of validation of performance and business results are discussed, and nontraditional methods of evaluation are recommended, including the use of data gathered by IBM in levels…

Uses the evaluation of a family literacy program as the basis for an analysis of the benefits of collaborative evaluation. Identifies enhanced learning, efficient data collection and problem planning, deepened professional and personal relationships, and strengthened convictions as results of the collaboration. (SLD)

Over the past decade, quantitative methods have evolved to provide evaluators with more effective means for collecting, analyzing, and interpreting information. The advances discussed are: (1) facilitating advances that consist of changes that make carrying out quantitative evaluation easier; (2) advances in measurement; and (3) advances in…

Describes the use of the program logic model as an integrative framework in the multimethod evaluation of a middle school curriculum delivery program. Shows how the logic model was used to focus data collection, organize data, and interpret the data in an integrative framework. Focuses on the area of computer skills to illustrate the usefulness of…