Libraries have become increasingly interested in studying the use of spaces within their buildings. Traditional methods for tracking library building use, such as gate counts, provide little information on what patrons do once they are in the library; therefore, new methods for studying space usage are being developed. Particularly promising are…

Summarizes the literature explaining focus group interview techniques and provides ideas on how they can be used for needs assessment and program evaluation in libraries and information centers. Discussion includes focus group session objectives, the level of moderator involvement, various methodologies, data analysis, and reporting in qualitative…

A pilot study of the use of an investigative journalism document-tracking procedure in the evaluation of library operations is discussed. The technique provides a straightforward but powerful method of evaluation that is equally applicable in simple studies and complex investigations. (Author/AL)

Discusses associations between levels of service point use, population information and library inputs, based on data from two London boroughs in respect of individual static service points. Outlines methods of deriving catchment area data using membership information or postcode data from a user survey. Describes a method for librarians seeking to…

Because the information/library field in and around London seems well-provided with short courses covering a wide range of topics of presumed interest to people working in this field, a project was undertaken to design and test measures for assessing short courses and to explore the possibility of applying evaluation measures to such courses.…