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Peer reviewedGrayson, Marsha; And Others – Journal of Medical Education, 1977
A problem with current methods for teaching and evaluating interpersonal skills is addressed: the failure to include a wide range of behaviors reported in the literature as contributing to patient dissatisfaction and noncompliance. A comprehensive interpersonal skills training program and pretest-posttest evaluation are described. (Author/LBH)
Descriptors: Evaluation Methods, Helping Relationship, Higher Education, Interpersonal Relationship
Kelley, Verne R.; And Others
In an effort to prove that mental health services can be lay administered, a training program was implemented in the rural areas of Cedar County (October 1972-April 1973) and Iowa County, Iowa (October 1973-May 1974). Recruited via personal or telephone contact, 20 trainees were selected who demonstrated they: were good listeners; did not impose…
Descriptors: Communication Skills, Criteria, Evaluation Methods, Interpersonal Relationship
Download full textBoyd, Robert E. – 1971
While the Hill Interaction Matrix was developed as a research instrument to assess interview process, it is also generally useful in any undertaking requiring the evaluation of verbal interaction and, hence, can be used as an aid in modifying communication in order to increase its therapeutic effect. The Hill Interaction Matrix with accompanying…
Descriptors: Behavior Change, Communication Problems, Counseling, Counselors
