In a survey, clients and consultants agreed that actions fostering success are the following: agreeing on objectives and evaluation measures, providing flexible approaches, gaining commitment, and preparing the consultant. Both cited unclear/unrealistic objectives as a pitfall. To improve client/consultant success, guidelines can identify the…

Discusses the steps for selecting a suitable authoring system for computer-based training. The factors of power, ease of use, productivity and maintenance, embedded within evaluative scenarios, are used as evaluation guidelines. (SED)

The process of evaluating the training of federal civil service employees is summarized in three phases: (1) the focus--establishing the scope and objectives of the evaluation effort, (2) the plan--developing a blueprint for conducting the project, and (3) the implementation--obtaining necessary data, interpreting them, and providing conclusions…

This guide was prepared by the Marin County Private Industry Council (PIC) to evaluate the nature, operation, and success of various training programs. Programs that can be evaluated with the procedures in this guide range from pre-employment or prevocational preparatory courses to specific employee skill education activities of all kinds that…

Organizations that provide training to small- and mid-sized companies must take a broad look at companies' performance needs and offer a package of services that will address their performance problems. Providers must also help the company to see the connection between investments in human capital and increased productivity. Organizational…

This guide was prepared during a 3-day institute to assist those involved in the initiation and continuance of joint in-service training between state Vocational Rehabilitation agencies and Disability Determination Units. The guide is organized around the major considerations in any training program, including: (1) content, which identifies the…

These ten guidelines offer approaches for the development and implementation of multicultural materials. The approaches reflect the cooperative, shared roles of administrators, teachers, and parents in a school and community. Steps one and two involve identifying a core planning team and participants. Steps three and four identify strategies for…

Discusses communication problems in industries with a multilingual and multicultural work force, with suggested approaches for an industrial language trainer to follow when investigating communication channels and in organizing language training programs to remedy inadequacies. (MF)

This Manual has been designed to provide step-by-step guidelines for conducting an evaluation of a structured training sequence. The assessment design to be presented involves essentially: the testing of a group of trainees before and after a sequence of instruction by administration of the same set of objective-form items under structured testing…

This book details a system for evaluating all training programs regardless of their instructional style, method, or format. In the introduction the relationship between high quality training and total customer satisfaction, types of training subject to quality problems, and ways of ensuring the quality of training are discussed. The remainder of…

This book presents detailed guidelines for conducting structured on-the-job training (S-OJT), which is training based on the premise that OJT can be structured and planned so as to produce more predictable and reliable training outcomes. Together, the book's 15 chapters systematically examine the topics of meeting the demand for employee…

This document presents information, guidelines, and resource materials to help law enforcement administrators address issues related to recruiting and retaining women in law enforcement. Its 14 chapters contain the following sections: statement of the problem; legal issues; possible solutions, model policies, and practices; expert assistance,…