Investigated the effects of written-upward appraisal reports (feedback) and performance reviews on the supervisory behavior of 96 managers. Results indicate that managers who received feedback did not improve their supervision more than managers who did not receive feedback. Discusses problems and provides recommendations for the design of an…

This article outlines the procedures followed in program evaluation in Pittsburgh public schools. A program design is obtained by asking the field staff a series of specific questions. As the staff interact, problems about the program are resolved. The consensus achieved is the basis for standardization of activities in the field. The next step in…

Discusses techniques for improving training program design and administration through effective evaluation. Describes three sample case studies that compare trainers, facility/location, and course content; trainee reactions are plotted on a graph. Presents trainee feedback forms that identify aspects of a session, rate effectiveness, and record…