Our understanding of programs is enhanced when trained, skilled, and observant evaluators go "into the field"--the real world where programs are conducted--paying attention to what's going on, systematically documenting what they see, and reporting what they learn. The article opens by presenting and illustrating twelve reasons for…

"The Program Evaluation Standards," established by 16 professional associations, identify evaluation principles that should result in improved program evaluations that address utility, propriety, feasibility, and accuracy. This digest summarizes these standards. Guidelines and illustrative cases to assist in meeting these standards are…

This paper examines quality issues in career guidance, counseling, and information services in Europe and elsewhere from a range of different perspectives related to economic, ethical, and/or effectiveness criteria. Selected examples from the European Union member states, Canada, and the United States are used to illustrate how quality is…