Administrators at many colleges and universities have had online courses at their institutions for many years, now. One of the hidden challenges about online courses is that they tend to be observed and evaluated far less frequently than their face-to-face course counterparts. This is party due to the fact that many of us administrators today…

A grand challenge is a problem that requires broad cooperation for successful resolution from a community of scholars. Several national and international organizations have generated lists of grand challenges to unify the efforts of scholars and practitioners in a field. However, the field of assessment has yet to identify its own set of grand…

"Building Institutional Capacity for Data-Informed Decision Making" is the third installment of the Cutting Edge series, which aims to help colleges engage faculty, scale successful interventions, and create a strong culture of evidence through use of data to strengthen their institutional change and student success efforts. Though the…

Smaller universities may produce research which is on a par with larger, elite establishments. This is confirmed by a recently developed mathematical model, supported by data from British and French higher education research-evaluation exercises. The detailed nature of the UK system, in particular, allows quantification of the notion of critical…

This qualitative study identified the best practices utilized by community colleges to achieve systemic and cultural agreement in support of the integration of institutional effectiveness measures (key performance indicators) to inform decision making. In addition, the study identifies the relevant motives, organizational structure, and processes…

Integrating institutional research, outcomes assessment, program review, strategic planning, and accreditation can be a powerful means of creating a culture of evidence-based decision making and continuous improvement. This study examined how this "integrated" model is organized in practice, how such offices began, why this approach was chosen,…

Evaluative statements from alumni have legitimacy with both internal and external stakeholders. Thus, alumni studies can provide valuable evidence of institutional effectiveness and lend themselves to both locally designed and commercial survey instruments for data collection. Under ideal conditions, the results of alumni studies equip faculty and…

The Department of Administrative Programming Services of Clemson University investigated products available in user-friendly retrieval systems. The test of INTELLECT, a natural language query system written by Artifical Intelligence Corporation, is described. (Author/MLW)

EDUCAUSE Core Data Service Fiscal Year 2006 Summary Report summarizes much of the data collected through the 2006 EDUCAUSE core data survey about campus information technology (IT) environments at 933 colleges and universities in the U.S. and abroad. The report presents aggregates of data through more than 100 tables and accompanying descriptive…

A project to implement an integrated data system at the four-campus University of Missouri is described. Analytical processing is discussed as it relates to executive decision-making support. It is noted that understanding of specific institutional circumstances and timely delivery of supporting information are critical to system effectiveness.…

The purpose, audience, methodology, and statistics of classroom utilization reports used at the University of Colorado, Boulder, are examined with a view toward an evolving report on a schedule of classes. Utilization reports from the past decade are examined in terms of information attributes discussed by Kleijnen (1980). A computer-generated…

In this study, Data Envelopment Analysis is used to measure relative efficiencies of academic departments of an engineering college. Input and output criteria are determined and measured utilizing the academic personnel performance measurement scheme of the College. New measures are developed to compare departments of different disciplines. The…

Internal institutional auditing can improve effectiveness and efficiency and protect an institution's assets. Many of the concepts and techniques used to analyze higher education institutions are qualitative in nature and suited to institutional research, including fiscal, operational, data-processing, investigative, management consulting,…

Greenfield Community College (GCC) established a participatory management process in 1978 which incorporates: (1) a reorganized governance structure; (2) data collection activities; (3) a mechanism for establishing and implementing institutional goals; and (4) an evaluation component for the entire management process. The new governance structure…

Purpose: To provide a best practice framework for peer review via teaching observation as a method of appraising teaching performance within UK higher education (HE) institutions. Design/methodology/approach: The paper uses secondary data analysis via the current literature on peer review and peer appraisal, as well as use of primary data obtained…