This study assesses the usefulness of case records in significantly expanding the base of knowledge in education administration. Forty-six school personnel case records were examined in regard to: how respondents perceive and describe problem situations; whether or not alternative strategies are reported and, if so, what types; and what kind of…

This guide presents information and materials to help youth programs manage program intake, design an individual service strategy (ISS) as mandated in the Workforce Investment Act, and manage case files. The materials are based on information obtained from staff working in seven successful youth workforce investment programs in Maryland,…