All students deserve to attend programs and institutions that meet high quality standards. But different program goals, investments of time, and eligibility criteria make it difficult to set specific standards that will apply equally well to all types of programs and institutions. This report sets out principles for developing an accountability…

Given the rising burden of healthcare costs, both patients and healthcare purchasers are interested in discerning which physicians deliver quality care. We proposed a methodology to assess physician clinical performance in preventive cardiology care, and determined a benchmark for minimally acceptable performance. We used data on eight…

This discussion guide is part of a larger practice guide designed to help state education agencies (SEAs) define measurement goals, select college and career readiness measures and indicators designed to support those goals, and use the data gathered with those measures and indicators to make informed decisions about college and career readiness…

Much has been written about the evaluation of faculty research productivity in promotion and tenure decisions, including many articles that seek to determine the rank of various marketing journals. Yet how faculty evaluators combine journal quality, quantity, and author contribution to form judgments of a scholar's performance is unclear. A…

This report is made up of seven chapters relating to Partnership for Assessment of Readiness for College and Careers (PARCC) performance level setting (PLS). Chapter one describes the goals of the PARCC program, content standards measured by PARCC, PARCC performance levels, and components of the PARCC system. Chapter two discusses the goals of…

The Common Core State Standards (CCSS) represent the first time that nearly every state has set common expectations for what students should know and be able to do. In the past, each state set its own standards, and the results varied widely. And while states collectively developed these common standards, decisions about the curriculum and…

"Classification" and "ranking" are tools for comparing colleges and universities, albeit for different purposes. Although "classification" focuses on identifying similarities rather than ordering institutions, it is closely intertwined with "ranking", whether directly through its content, structure, and…

E-learning in the European Higher Education Area has stampeded its way to the foreground of the Quality Assurance (QA) forum, and has become a key issue among quality assurance agencies and institutions in the European Higher Education Area (EHEA). Because internet-based learning is currently such a relevant topic, there is a dire need for the…

This article provides the background and describes the processes involved in establishing a national approach to benchmarking the way universities engage with their local and regional communities in Australia. Local and regional community engagement is a rapidly expanding activity in Australian public universities and is increasingly being seen as…

This article details a pilot Minimum Standards assessment in Afghan refugee schools supported by the International Rescue Committee's Female Education Program in the North West Frontier Province of Pakistan. A set of specifically selected, contextualized indicators, based on the global INEE Minimum Standards, served as a tool for teachers and…

This paper describes a practical method for identifying and communicating expectations of student performance in the classroom. The method has been used at McREL for clients who require a systematic approach to setting performance expectations and communicating these to their constituents. This document in organized in the following sections: (1)…

This document is intended to guide further education colleges and work-based learning providers through some of the commonly used tools, techniques, and theories of quality management. The following are among the topics discussed: (1) various ways of defining quality; methods used by organizations to achieve quality (quality control, quality…