Described back-end synthesis as the creation and integration of the secondary intervention required for efficient and cost-effective implementation of performance improvement programs. Involving analysis, design, evaluation, revision, and implementation, this process is related to front-end analysis, and a sample application in a performance…

Describes the Instructional Quality Inventory (IQI) for formative evaluation of systematically developed instructional programs, its classification scheme for objectives and test items, and procedures for checking programs for adequacy, consistency and presentation. Accounts of two studies are given to support the usefulness of the IQI. (EAO)

Discusses the assessment center approach to employee selection and describes its background, history and use, methodology (including simulation and observation), and possible applications, including its use in a professional certification program for instructional/training designers. (MBR)

Focuses on critical factors for success for organizations planning to use upward feedback systems to drive organizational change. Highlights include assessment of organizational readiness, use of an appropriate feedback instrument, consistent implementation, effective communication and training, quality control, and continuous improvement.…

Discusses evaluation for human performance improvement and organizational success. An expanded framework that builds on the traditional four-level training evaluation framework is suggested that includes strategic and tactical planning, performance improvement, organizational development, customer satisfaction, total quality, societal…

Discusses strategic planning and describes three levels of strategic planning and thinking that can occur within an organization. Differences between reactive and proactive planning are explained, and a strategic planning model is presented that includes data collecting, planning, and implementation and evaluation. (10 references) (LRW)

Describes some of the salient issues and how they were dealt with during the development and delivery of a multilevel evaluation of a large human relations training program in a federal agency. Nine references are listed. (Author/LLS)

Explains a procedure to avoid the detrimental biases of conventional self-reports of training outcomes. The evaluation format provided is a method for using statistical procedures to increase the accuracy of self-reports by overcoming response-shift-bias. (Author/MER)

Discusses a collaborative approach to evaluating professional training methods. Describes 4 objectives and 10 steps for "evaluating evaluation" that include identifying the training and evaluation goal, forming an evaluation team, designing the evaluation, developing the methods, collecting data, interpreting findings, and reporting results. (AEF)

Discusses the evaluation of workshops and conferences and presents an application of Kirkpatrick's four-stage evaluation model, an accepted model for measuring performance and instructional interventions. Highlights include presurveys and postsurveys; participant reaction forms during the meetings; and assessing previous participants. (10…

Examines definitions and goals of the field of performance technology. Topics discussed include a model for visualizing performance technology; needs assessment; front-end analysis; the design and development of relevant and cost-effective training/educational interventions; testing; implementation; evaluation; and job aids. (LRW)

An experiment designed to determine the aptitude level(s) and group size which would provide optimal feedback for formative evaluation of instructional materials found that revisions based on feedback from one-to- one sessions with a mixed aptitude group were more effective than those based on feedback from a group or single aptitude level. (EAO)

This final article in a series on management of instructional development projects focuses on what the project manager can do to ensure that the follow-up evaluation is as effective as possible. Highlights include the development of evaluation tools, implementing the chosen evaluation strategies, and analyzing and reporting the findings. (LRW)

Description of study to determine the impact of management training on student performance focuses on the need for proper evaluation. Pre- and posttraining evaluative tools for rating managers are described, differences in ratings are analyzed, and implications for evaluating management training on interpersonal skills are discussed. (LRW)

Discusses techniques for improving training program design and administration through effective evaluation. Describes three sample case studies that compare trainers, facility/location, and course content; trainee reactions are plotted on a graph. Presents trainee feedback forms that identify aspects of a session, rate effectiveness, and record…