This chapter provides examples of innovative methods and tools to collect, analyze, and report both quantitative and qualitative data in student affairs assessment.

Most assessment arguments are about measurement. When is it better to use direct versus indirect measures of student learning? Is one standardized test of critical thinking better than another? Is applying rubrics to student work better than using standardized tests? How valid are self-reported measures of learning? Although these arguments are…

Multilevel modeling provides several advantages over traditional ordinary least squares regression analysis; however, reporting results to stakeholders can be challenging. This article suggests some strategies for presenting complex, multilevel data and statistical results to institutional and higher education decision makers. The article is…

In this chapter, the author proposes a model for assessing institutional effectiveness. The Volkwein model for assessing institutional effectiveness consists of five parts that summarize the steps for assessing institutions, programs, faculty, and students. The first step in the model distinguishes the dual purposes of institutional effectiveness:…

Data-mining technology's predictive modeling was applied to enhance the prediction of enrollment behaviors of admitted applicants at a large state university. (Contains 4 tables and 6 figures.)

Evaluative statements from alumni have legitimacy with both internal and external stakeholders. Thus, alumni studies can provide valuable evidence of institutional effectiveness and lend themselves to both locally designed and commercial survey instruments for data collection. Under ideal conditions, the results of alumni studies equip faculty and…

This article focuses on describing how institutional researchers can use qualitative cultural assessments to better understand the role that their campus cultures play in shaping individual and group behaviors and experiences. A special emphasis is given to the implications of institutional diversity in the processes of designing and conducting…

This chapter explores how multiple approaches including data mining can help examine how the lengths of student enrollment are associated with varying numbers of advanced placement units. (Contains 3 tables and 5 figures.)

The value of qualitative assessment approaches has been underestimated primarily because they are often juxtaposed against long-standing quantitative traditions and the widely accepted premise that the best research produces generalizable and statistically significant findings. Institutional researchers avoid qualitative methods for at least three…

Traditionally, educational institutions have relied heavily on the use of tables and graphs to analyze and present enrollment data. However, in dealing with information that has a spatial component (such as enrollment data), graphs and tables are often insufficient for communicating the spatial dimension. An effective way to add this extra…

Among the varied analytical challenges institutional researchers face, examining faculty pay may be one of the most vexing. Although the literature on faculty compensation analysis dates back to the 1970s (Loeb and Ferber, 1971; Gordon, Morton, and Braden, 1974; Scott, 1977; Braskamp and Johnson, 1978; McLaughlin, Smart, and Montgomery, 1978),…

Examines practical issues of measuring and reporting competencies. Explores the pursuit of common systems for counting, describing, and measuring competencies. Provides an overview of the role that validity and reliability play in the process of making competencies transportable, both within and outside postsecondary education. (EV)

A discussion of methods for measuring college faculty workload first reviews course load analysis, the traditional method used to define, measure, and report faculty workload, then suggests some data alternatives and related issues faced by institutional research offices. Suggestions are offered for locating existing workload data, compiling a…

This chapter discusses the theoretical literature on why people choose to respond to a survey and reviews the latest empirical research on how survey administration and the characteristics of a survey affect response rates. (Contains 1 figure.)

Internal institutional auditing can improve effectiveness and efficiency and protect an institution's assets. Many of the concepts and techniques used to analyze higher education institutions are qualitative in nature and suited to institutional research, including fiscal, operational, data-processing, investigative, management consulting,…