Purpose: The purpose of this manuscript is twofold. First, this manuscript explores how dialogic evaluation (DE), as a participatory evaluation tool, develops inter-organizational learning (IOL). Second, based on empirical analysis, the work provides pragmatic insights to support practitioners in implementing a facilitative framework grounded in…

Purpose: This research paper presents an innovative evaluation methodology which was developed as part of a doctoral research study in a voluntary sector youth organisation in England. Design/methodology/approach: The transformative methodology synthesises aspects of appreciative inquiry, participatory evaluation and transformative learning and…

Purpose: This paper aims to explore the use of developmental evaluation methods with community of practice programmes experiencing change or transition to better understand how to target support resources. Design/methodology/approach: The practical use of a number of developmental evaluation methods was explored in three organizations over a…

Purpose: This paper aims to discuss an integrated paradigm that aligns the measures of knowledge management (KM) performance to attain corporate goals in organisations. It presents the main findings of an exploratory study on the use of the paradigm and the accompanied self-assessment scheme in industrial enterprises in Trinidad and Tobago…

Purpose: The purpose of this paper is the presentation of a new method for blog quality assessment. The method uses the temporal sequence of link creation events between blogs as an implicit source for the collective tacit knowledge of blog authors about blog quality. Design/methodology/approach: The blog data are processed by the novel method for…

Purpose: The purpose of this paper is to offer a theoretical contribution to explicate the various factors and aspects that influence Senge's five disciplines and their outcomes. Design/methodology/approach: The paper develops a conceptual framework for the analysis of antecedents and outcomes of Senge's five disciplines, and offers moderators to…

Purpose: The aim of this article is to examine whether the boundary between the separate worlds of evaluation and frontline work in a hospital can be overcome. The study provides an example of a rare, innovative creation process of an assessment tool in which the tool users and the tool producer participated. The article aims to widen the…

Purpose: Theories of organizational learning and sustainability must be able to respond to contemporary social issues and accommodate, in some way, the multiplicity of perspectives that are present in society on these topics. One way of developing multi-perspectival capacities in the scientific understandings is through the building of metatheory.…

Purpose: The purpose of this paper is to evaluate participants' contributions to the development of discussion and knowledge creation as organizational knowledge management, and thereby help them better develop the discussion. Design/methodology/approach: To evaluate participants' contributions more accurately, a method which analyzes discussion…

Presents two approaches to assessing learning organizations: (1) Focus, Will, Capability, Performance System and (2) organizations as energies. Describes ways in which behavior change is measured in each approach. (SK)

An organizational learning capability survey was used to benchmark the process by which two companies tried to become learning organizations. Over 2 years, both significantly improved learning capability via different paths. One used generic interventions with a small group; the other targeted a small group first with later diffusion across the…

Three questions to guide qualitative performance measurement were formulated: Can the phenomenon be realistically measured? Are the measurement processes appropriate and influential? and Is the measure powerful in a practical environment? The framework was applied to 10 learning organization models, revealing some deficiencies in them. (Contains…

Assessment of learning organizations is not a scientific but a political endeavor, better served by heuristic measures. These measures assess conditions in which there is high probability that learning is occurring, enable participants to assess the learning climate, and make the learning climate a focus of inquiry. (SK)

Learning in corporations was assessed using these benchmarks: core qualities of creative organizations, characteristic of organizational creativity, attributes of flexible organizations, use of diversity and conflict, creative human resource management systems, and effective and successful teams. These benchmarks are key elements of the learning…

Purpose: To explore and analyse various learning organizations and to attempt to outline the form of a holistic learning organization. Design/methodology/approach: The tool described in this article is a continuation of the work published in a Licentiate thesis in 1996 and developed further in a doctoral dissertation in 2001. The Learning…