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Journal of the American…1
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A Comprehensive and Systematic Model of User Evaluation of Web Search Engines: I. Theory and Background.
Peer reviewed Peer reviewed
Su, Louise T. – Journal of the American Society for Information Science and Technology, 2003
Reports on a project that proposes and tests a comprehensive and systematic model of user evaluation of Web search engines. This article describes the model, including a set of criteria and measures and a method for implementation. A literature review portrays settings for developing the model and places applications of the model in contemporary…
Descriptors: Evaluation Criteria, Evaluation Methods, Information Retrieval, Information Systems