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Direct linkCarroll, Alexander J.; Eskridge, Honora N.; Chang, Bertha P. – College & Research Libraries, 2020
To gain firsthand insights into the daily workflows of researchers and to create opportunities to engage in the full research life cycle, engineering librarians at North Carolina State (NC State) University launched a pilot project to embed themselves into campus research groups by attending weekly lab meetings. This article provides details on…
Descriptors: Academic Libraries, Librarians, Researchers, Library Services
Samson, Sue; Granath, Kim; Alger, Adrienne – College & Research Libraries, 2017
This journey-mapping pilot study was designed to determine whether journey mapping is an effective method to enhance the student experience of using the library by assessing our services from their point of view. Journey mapping plots a process or service to produce a visual representation of a library transaction--from the point at which the…
Descriptors: Pilot Projects, Student Experience, User Satisfaction (Information), Library Research
