Explains how to create an organizational system that will result in good performance. Topics discussed include process versus system; two views of a system, i.e., mechanistic and organic; and components of a system, including performance guides, measurement of results, feedback, and training. (LRW)

Outlines the benefits of human performance assessment and examines the reasons why testing hasn't become a general practice in organizations. Describes five steps in creating a test/assessment instrument: analysis; construction; reliability; validity; and setting standards. (AEF)

Describes problems in faculty evaluation and performance appraisal and presents assumptions and features of newer alternative faculty evaluation systems. A strategy for developing systems which is based on organizational change theory is discussed. This system involves use of committees and structured phases for faculty input. (MBR)

A systems approach to effective instructional design that is equally applicable to educational and organizational settings includes six components: (1) needs assessment, (2) systems design, (3) curriculum development, (4) organizational development, (5) feedback and evaluation, and (6) outcomes. The last component, outcomes, provides a context and…

Provides a methodology for selection of an expert support system (ESS) in an emergency management training environment. A decision matrix construct for selection of an ESS for casualty disposition training at Emergency Preparedness Canada is presented, and four system options of simulation models that deal with emergency management are described.…

Characteristics of student financial aid systems are reported and a framework for evaluating student financial aid systems and classifying major data processing designs is presented. The goals of a student financial aid system are discussed, including improved service to students, increased utilization of available funds, compliance with…

The six articles comprising this special section on MELVYL, the University of California automated library system, discuss plans for the future, general recommendations for online catalog design, evaluation methods, evolution of computing resources, impact on the work of librarians, and academic goals and benefits. A chronology of MELVYL…

These guidelines are intended to assist Colorado school districts and boards of cooperative services (BOCS) in developing systems which meet the requirements of the Certificated Personnel Performance Evaluation Act (as amended), which mandates written systems for performance evaluation of all certificated personnel. The guidelines distinguish…

This manual is written for state and local administrators and statewide child care and child health organizations looking for ways to improve the efficiency and effectiveness of their child care regulatory review, rule-making process, and enforcement system. Data collection procedures and a review team process, state administrators can identify…

A framework for monitoring quality control (QC) of processor contracts administered by the Department of Education's Office of Student Financial Assistance (OSFA) is presented and applied to the Pell Grant program. Guidelines for establishing QC measures and standards are included, and the uses of a sampling procedure in the QC system are…

This resource manual has been developed to assist both case managers and management staff in implementing a case management system as an infrastructure for delivering services that will facilitate the positive growth and development of youth and the achievement of individual and organizational performance goals. (The goal of case managers is to…