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Download full textCarpenter-Hubin, Julie; Hornsby, Eunice Ellen – Association for Institutional Research (NJ1), 2005
Individuals and organizations are usually so immersed in day-to-day task completion that it is impossible to step back and scan the environment to determine (a) what work is crucial, (b) quality of current and past work, and (c) how the work contributes to larger organizational priorities. This focus on "just keeping up" with what must get done…
Descriptors: Evaluation Criteria, Performance Technology, Improvement Programs, Program Improvement
