The age of globalization requires an understanding of intercultural communication and diversity issues in workplaces. This is especially so in a country such as New Zealand, which has recently been experiencing the phenomenon of recruiting and attracting skilled, professional immigrants from China, India, and other parts of Asia and the Middle…

Noting that employers in the New York City area have complained about the lack of communication skills of City University of New York (CUNY) graduates, this paper discusses a new program of communication-intensive courses at Baruch College (a CUNY college with a specialization in business) to address the problem. The paper highlights standards and…

Discusses communication problems in industries with a multilingual and multicultural work force, with suggested approaches for an industrial language trainer to follow when investigating communication channels and in organizing language training programs to remedy inadequacies. (MF)

The purpose of this report is to acquaint the reader with the culture of the refugees entering American schools, to identify some of the educational problems they and educators face, and to help identify solutions or possibilities within educational management terms. In the first section of the report, the values, customs, traditions, beliefs, and…