The purpose of this study was to investigate the root cause of the increased rate of employee turnover at a higher educational institution and how to retain their current employees. The importance of this study was to help the educational institution reduce their employee turnover so they do not continue to struggle to find new talent to replace…

While internal marketing is used by the higher education sector to improve academics' commitment toward their university employer, the impact on senior academics compared to junior academics may differ. Considering 'intelligence generation, dissemination and responses' as part of internal marketing, this study explores its impact on affective…

This study explores the nature of reciprocal commitment in academic careers. The article is based on a survey conducted in autumn 2013 among fixed-term employees at eight major universities in Finland (N = 810). The analysis is focusing on researchers who have a doctoral degree and who are working on a fixed-term contract at their university (n =…

Most studies in the literature on workplace bullying concentrated on identifying the characteristics of who the bully and the bullied are, bullying behaviors and acts, and the effects of these bullying practices. However, there is not much in the literature about the perception of organizational justice and organizational citizenship behavior…

While many scholars generally conceptualise cyberloafing as just one more type of conventional deviant behaviour at work, others consider this activity to be innocuous or even productive. In either case, cyberloafing is viewed as merely misusing Internet resources, without contemplating its potential online character. The purpose of this study is…

The student services profession was designed to create a commitment to the "whole student" and as such, the professionals who serve in this profession recognize the importance of this complex relationship. A review of the literature revealed that student services professionals are unsung professionals who generally feel a sense of calling to their…

In this essay, the author explains how teaching assistant (TA) unions work to the benefit not only of the graduate students who are their members but also of the writing programs that employ them. While university administrations understand unions to be bothersome at best and forces of evil at their worst, unions are essential to the maintenance…

Determines the extent to which communication support contributes to career success. Supports a hierarchical model which accounted for 72% of the variance in career success. Finds that, in conjunction with facilitative home support, career success can be enhanced when employees utilize both formal and informal relationships, receive abundant job…

Personnel administrators should insist on a well-managed exit interview process to monitor departmental turnover and to acquire feedback about the working environment. Some procedures to develop an effective process are discussed. (MLW)

Procedures to follow before and during a union organization attempt. (Author)

Develops the theme of interactional asymmetry by bringing into focus a hierarchical context of a single employer-employee conversation. Argues that the asymmetrical dynamics of a workplace interaction are revealed better when captured in terms of discursively produced selves as opposed to given identities. (RS)

Suggests the field of communication studies is substantially marked by a nearly exclusive emphasis on culture that risks ignoring a powerful class antagonism between workers and employers. Notes that current literature in the field emphasizes voice, identity, and cultural microstrategies in the workplace rather than on labor's agency in winning…

Presents the results of a study that focused on employees (n=114) from various industries and organizations. Reports that organizational citizenship behaviors increased when employees viewed fair treatment by supervisors as more positive. Includes references. (CMK)

Reports on a study intended to develop a typology of "troublesome others" at work as a basis for research on unpleasant work relationships. Notes respondents rated an unpleasant work associate on a series of Likert-type scales. Present six troublesome boss clusters, eight troublesome peer clusters, and five troublesome subordinate clusters…

Presents 12 problems that deserve consideration by faculty members before the decision be made to accept or reject collective bargaining appearing between faculty and campus administrations to determine salaries and working conditions for college employees. (CC)