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Gratto, Frederic – Facilities Manager, 2002
Discusses nine principles that have worked well at the University of Florida physical plant to recruit and retain high-quality employees: create a supportive environment, "rock and roll up" your sleeves, help people smile on the inside, be enthusiastic, develop and train everybody, keep learning, listen carefully, enhance performance…
Descriptors: Educational Facilities, Employer Employee Relationship, Job Satisfaction, Personnel Management