This nonexperimental, correlational study examined the relation among job fit, psychological climate, and employee engagement and discretionary effort and job performance. An Internet-based self-report survey was administered to a sample of 307 cruise line customer contact center reservation agents. The research hypotheses were evaluated using…

Background: We explored the experiences of staff working in Norwegian community-based living facilities, caring for people with intellectual disabilities during the Covid-19 pandemic, and what self-regulatory strategies staff used to maintain health and care service delivery and contribute to organisational resilience. Methods: A qualitative…

This paper provides a perspective on learning in which training and situated learning complement each other in developing cabin crew competence. Traditionally, airlines have approached cabin crew training from a competency-based, behavioural perspective with limited engagement in the actual work context. This ethnographic study builds on…

Purpose: The main goal of this research study is to look at the mediating effect of emotional exhaustion in the association between workplace incivility and job outcomes (job stress, job satisfaction and employee turnover intentions) in the higher education sector. Design/methodology/approach: The authors gathered field data from individuals…

Purpose: This study aims to examine the moderating effect of supportive organisational culture (SOC) on the differential impact of work-based learning (WBL) on employee agility, ambidexterity and proactive goal generation. Design/methodology/approach: A cross-sectional survey was conducted using an online structured questionnaire with 443…

The purpose of this study is to investigate the relationship between Arabic Language Proficiency (ALP) and expatriate adjustment (EA), and job performance (JP) in Saudi Arabia. In addition, the moderating role of personal and environmental factors is investigated. This investigation employs a mixed-methods research design. The intended audience is…

Drawing on the "top-down" view of life satisfaction, this study investigates the influence of employee career resilience on life satisfaction and examines mediating effects of indicators of career success (i.e., salary, job level, job satisfaction) and work-related well-being (i.e., work stress) on this relationship. Data were collected…

Autistic individuals often struggle to find and maintain employment. This may be because many workplaces are not suited to autistic individuals' needs. Among other difficulties, many autistic employees experience distracting or disruptive sensory environments, lack of flexibility in work hours, and unclear communication from colleagues. One…

Migrants' workplace experiences in their host society, including failure, shape their social adjustment, yet "how" migrants learn from failures is under-investigated. The study presented here examined how North Korean migrants struggling for a foothold in South Korea sought to learn from failures in their workplaces and everyday life.…

This Qualitative Narrative inquiry explored the experiences of Black graduates from Historically Black Colleges and Universities (HBCUs) as they enter into predominantly White working environments. Inspired by a study conducted by the National Opinion Research Center's "Being Black in Corporate America" (National Opinion Research Center,…

Organizational sociologists have long argued that informal and formal rules around emotional displays within the workplace seek to maximize employee effectiveness and productivity; however, these rules have also been observed to have negative consequences in the context of employee emotions. These feeling rules establish the workplace emotional…

This study is part of a larger research study that seeks to understand how employee-driven innovation (EDI) is initiated, enacted and sustained in small and medium enterprises (SMEs) in Singapore. To date, most of the EDI studies are conducted in the Nordic context where management, employees and public authorities work closely with each other. In…

Guidelines for implementing health promotion programmes within university settings outline key action areas for addressing health concerns. Further guidance is needed to help manage specific health promotion activities according to the needs and resources available to universities. Decisions about allocating resources to improve employee health…

Purpose: The well-being of individuals is an essential issue of sustainability research. This study aims to focus on the particular case of teleworkers and the work conditions which may hinder their well-being. More specifically, this study analyses the impact of social isolation and work overload on the work engagement and life satisfaction of…

As with the previous reports in the series, this new report relies on the rich source of data from the Programme for the International Assessment of Adult Competencies (PIAAC), including direct assessment of literacy and numeracy skills and a host of information on education, income, and other demographic characteristics. But what is unique in…