The goal of this activity is to equip students with skill sets for overcoming unfair experiences at work, drawing on interactional justice theory that is developing in organizational communication. Students reflect on their interactional injustice experiences and then proceed to generate response strategies to cope with such injustices. In doing…

Soft skills have been increasingly recognised as important in the workplace. They have been incorporated, moreover, in education and training curricula internationally. However, their conceptualisation lacks in theoretical grounding. This study fills this gap by taking a skills-utilisation approach (rather than a skills-requirements approach) and…

Purpose: This case study delves into the evolving landscape of equity, inclusion and diversity (EID) initiatives within the health-care sector, with a specific focus on the "EverybodyIN" program implemented at the Mayo Clinic, a large academic Medical Center in the USA. Against the backdrop of growing awareness catalyzed by societal…

The idea that business leaders experience stress in the workplace has resulted in a demand for understanding the negative impact stress has on business. Business managers in for-profit higher education lack strategies to reduce employee workplace stress. Grounded in the job demands-resources model, the purpose of this qualitative single case study…

Background: We explored the experiences of staff working in Norwegian community-based living facilities, caring for people with intellectual disabilities during the Covid-19 pandemic, and what self-regulatory strategies staff used to maintain health and care service delivery and contribute to organisational resilience. Methods: A qualitative…

Work in industrial contexts is confronted with various risks, which are further amplified by the trend toward Industry 4.0. Approaches are needed to examine safety communication (SC) in such changing environments. Existing studies focus on individual SC means and quantitative evaluation measures. This article proposes a qualitative approach for…

The paper explores the "in situ" negotiation of in/exclusion in and through language in a multilingual professional setting, paying special attention to the relationship between language and space. We argue that multilingual practices and material space are co-constitutive; individuals enact group membership and professional roles…

This investigation uses conversation analysis (CA) to document, in very close detail, how participants-in-interaction manage and organize repair practices in moments when linguistic repair becomes conditionally relevant in conversational or 'chatting' phases of online dyadic L2-learning interactions between a tutor and tutee. Specifically, this…

Purpose: The purpose of this study is to investigate the relationship between work values (WV) and expectations in terms of job quality (JQ) and workplace communication environment (WCE) of undergraduate students. Whether there are significant differences in terms of WV, JQ and WCE among cultural and demographic variables was also assessed.…

Project SEARCH is a unique program for young adults with intellectual disabilities to transition from high school to work. This program teaches individuals with intellectual disabilities (interns) job skills in an inclusive work environment, such as a hospital. The purpose of the study is to understand the involvement and perceptions of supported…

This study investigated how managers, entry-level employees, and hiring professionals in the optics and photonics industry socialize each other to enact the communication norms and expectations in their workplaces. A qualitative analysis of transcripts from interviews conducted with 33 employees at 15 companies produced five prevalent themes…

The meta-analysis described in this paper evaluated the relationships between 11 types of leadership practices and 7 organizational, teaming, leader, and employee outcomes. A main focus of analysis was whether the leadership practices were differentially related to the study outcomes. Studies were eligible for inclusion if the correlations between…

This study investigates Polish expatriates' stories of encounters with local personnel in a Chinese subsidiary of a Western multinational company. A narrative analysis of the stories produced important insights into Polish-Chinese communication in an intra-subsidiary context. Low proficiency in the host language was a serious obstacle to…

Within organizations, the communicative phenomenon of humor is commonplace. Humorous talk is just as important and frequent to regular discourse that takes place between organizational members. In this inquiry we examine humor as a particular way of communicating between members of a small Midwestern United States organization. Specifically, we…

This research (1) gathered data from a sample of employees on their social media practices and the social media policies of their employers and (2) investigated how blogging and other social media added to a model of organizational climate that promotes (a) knowledge sharing and cooperation, and (b) trust in peers and management. The research…