Purpose: The main goal of this research study is to look at the mediating effect of emotional exhaustion in the association between workplace incivility and job outcomes (job stress, job satisfaction and employee turnover intentions) in the higher education sector. Design/methodology/approach: The authors gathered field data from individuals…

This qualitative study aimed to explore retention at human service organizations by identifying employees' level of attachment to their organization. The results of this study can directly impact the quality of care for individuals utilizing inpatient and outpatient substance use treatment services and increase the quality of employee experience.…

In addition to well-being, workplace learning has gained increasing interest in supporting employee and organizational development and success. Focusing on specific factors affecting workplace learning and well-being, this study examines the links between individual factors (basic psychological need satisfaction) and environmental factors…

The work environment plays a vital role in the transfer of the newly attained knowledge, skills, and abilities (KSAs) at the workplace. In the past decades, a series of studies have investigated the direct relationship between the work environment and training transfer. Surprisingly, empirical findings noted the inconsistent relationship between…

In the continuously changing society and knowledge-intensive economy, the demand for the recurrent updating of competencies is coming to the fore for all employees, including low-qualified employees. Employees are considered low qualified when they do not have a starter qualification for higher education. Although many educational studies have…

The role of retail employees as customers was explored by quantitatively examining the influence of service climate and employee patronage on employee turnover intentions. Employees representing all shifts in two stores of a national retailer participated. Results indicated that employee patronage partially mediates the effects of service climate…

The purpose of this study was to identify factors underlying decisions to participate in work-site wellness programs. A sample of 279 full-time workers from a service division of a rural Midwestern university completed a survey assessing demographic and job characteristics, health status and health behaviors, and Reasoned Action Approach (RAA)…

Internet access in the workplace has become ubiquitous in many organizations. Often, employees need this access to perform their duties. However, many studies report a large percentage of employees use their work Internet access for non-work-related activities. These activities can result in reduced efficiency, increased vulnerability to cyber…

In our continuously changing society, a need for updating one's skills and knowledge puts pressure on safeguarding the labour market position of low-qualified employees. However, prior research and official statistics show that employees with a lower level of education tend to participate less in training than highly-educated individuals. This…

This study investigated the early retirement intentions of 346 older Dutch employees by extending the theory of planned behavior with anticipated work conditions. The results showed that employees who felt a pressure from their spouse to retire early had a strong intention to leave the work force before the official retirement age, that is 65.…

Purpose: Since the end of the previous century social partners in different branches of industry have laid down measures to stimulate individual learning and competence development of workers in collective labour agreements. Special attention is given to stimulating learning demand among traditional non-participants to lifelong learning, such as…